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Make sure you allow the Fitbit app to refresh in the background on iOS or run in the background on Android.For Android devices, go to Settings > About Phone or About Device > Android Version.For Apple devices, go to Settings > General > Software Update.Update the operating system of your mobile device so it is also up to date.Update the Fitbit app to its latest version.7 6: Reach out to Fitbit Help and Supportīefore troubleshooting for device not found or looking for errors in the Fitbit app, try the following tips.6 5: Create or use a different Fitbit account.5.3 How to Factory Reset iPhone Devices.5.1 If needed, reset your mobile device.
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5 4: Fitbit stuck on searching or looking? Try performing a Factory Reset on the Fitbit.4 3: Do a full reinstall of the Fitbit App.3 2: Check Bluetooth settings and make sure your Fitbit is not paired with another device.2.1 How to reboot most smartphones or tablets.2 1: Try rebooting your phone or restarting the Fitbit device.If you have a medical concern, please contact your physician or call 911.Ħ) Please read the FAQ (specifically about TDEE and BMR) before posting questions regarding calories burned. Please only post them in the monthly friend codes thread that is also stickied at the top of the subreddit.ĥ) Medical advice - Please do not post threads asking for medical advice. This is to avoid the subreddit from turning into a brag reddit and one-upping.Ĥ) No individual friend requests threads - Please do not post individual threads asking for users to add you as a friend, as these will also be removed. Instead, please keep them in the reoccurring threads stickied at the top of the subreddit.ģ) No screenshots - Do not post threads about your X steps. Pebble Please check the /r/Fitbit FAQ before posting a question to see if it has already been answered.Ģ) No individual Tech Support/Rant threads - Please do not post individual threads asking for help with your Fitbit or ranting about Fitbit in general. Discussion for the Fitbit wireless pedometers, sleep trackers, and Aria scale.įor customer support or help with your Fitbit account, please contact Fitbit directly.
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